MSCTECH LLC Security and Privacy

Privacy by Design (PbD) is the foundation stone of the GDPR. It’s about having a secure privacy environment built into the design and implementation of any system that handles data.

Creating a Secure Print Environment

MSCTECH LLC has been designed specifically to address data security and provides the PbD tools to meet the exacting compliance requirements of GDPR and other data protection regulations. The cloud-based print management platform we offer is achieved with our cloud service and our client software running on user’s computers. No local servers or databases are required.

Ensuring a reliable, robust and secure print infrastructure

In MSCTECH LLC’s multi-tenant architecture, multiple customers’ data co-exist in the same infrastructure and run the same shared instance of software. The data is separated logically and secured, but no modifications or customizations may be made to the shared underlying structure. MSCTECH LLC was designed to make printing work in a cloud-based scenario without compromising security policies or making changes to the network, applications or devices.

Compliance & Trust

MSCTECH LLC, a Msctech Automation cloud-based print management solution has achieved the International Organization for Standardization (ISO) 27001:2013 certification, demonstrating our commitment to protecting customer data and following regulatory and industry standards.

The certification was awarded by an accredited third party, LRQA Limited, and is applicable to Provisioning of SaaS services by means of Msctech Public Cloud and related services, including MSCTECH LLC.

ISO/IEC 27001

Msctech Automation is certified in ISO/IEC 27001, a widely known standard for information security management system (ISMS) and their requirements. It enables organizations to manage the security of assets such as financial information, intellectual property, employee details or information entrusted by third parties.

Download certificate >
LRQA-certified

Cloud-managed print administration and data privacy

MSCTECH LLC uses a secure architecture ensuring all print data stays on the local network. MSCTECH LLC-managed printers poll the cloud print service to administrate and orchestrate meta data over standard encrypted web service communications (HTTPS) helping users organize and find relevant information and discover and identify resources.

The secure and flexible methods of printing with MSCTECH LLC are achieved by allowing MSCTECH LLC Client to temporarily store print data encrypted on the computer and notifying MSCTECH LLC Cloud about the document. Printing directly to the printer is just as secure as compared to traditional network printing.

Security is ensured in the following ways:

  • Documents are encrypted and stored locally until they expire and/or get deleted
  • Documents do not leave the customer’s network unless using Print via the cloud is enabled
  • Document names can only be seen by the owner of the document
  • Advanced Encryption Standard (AES) with a key length of 256 bits is used to encrypt documents

User Authentication

MSCTECH LLC supports Single Sign-On with Microsoft Entra ID, Google Authentication, Active Directory and LDAP. With Microsoft Entra ID, the system administrator can pre-authorize users, so they are automatically signed in to MSCTECH LLC when logging into the computer, without being prompted by MSCTECH LLC.

Client upgrade and maintenance

The MSCTECH LLC Cloud orchestrates the MSCTECH LLC Client software maintenance, upgrades and patching automatically. The client is always patched and run on the newest and most stable version of MSCTECH LLC. The MSCTECH LLC Cloud is maintained, patched, administrated daily.

System monitoring and Subscription Terms of Service

MSCTECH LLC Subscription Terms of Service is available online. MSCTECH LLC has experienced an average uptime performance of 99.9%, and offers a cloud uptime of minimum 99.5%.

The high uptime and performance is achieved with an auto-scaling, load balanced multi-server environment with failover and 24/7 system monitoring.

Most upgrades of the MSCTECH LLC Cloud and releases of new features are achieved while the MSCTECH LLC environment is in operation.

Download MSCTECH LLC Security and Privacy Guide

To address any security concerns related to using MSCTECH LLC, check out the details of how our service and technology handles security and privacy in the MSCTECH LLC Security and Privacy Guide.

Download Guide